We want you to be satisfied with your purchase from us. Before you accept delivery of product, please inspect it. If any issue exists, you may refuse delivery. Once you have accepted delivery, you have 10 days to contact us regarding defects, damage or other issues. you can write us on info@wegadgetize.com

Refund method and timing

With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.

For returns by mail, once we receive your return, we will process it within 10-15 business days. Depending on your bank’s processing time, it may take up to 10 days after we process the return to reflect on your account.

If you paid more than $500 by check or by a debit card without a major credit card logo, we will refund you by check within 10-15 business days. Any amounts deducted from a coupon/gift card will be credited to the discount coupon.

Special considerations

Damaged, defective or incorrect items

If you receive a product that is damaged in shipping, defective, or that is not the product you ordered, please return it during your return and exchange time period to us and we’ll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please reach us.

Returns lacking proof of purchase

Reimbursements on returns lacking proof of purchase may require an email address, may be denied or limited, and state sales taxes and fees will not be reimbursed.

Product accessories and packaging

Please return items with all accessories and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction on your refund for what is missing.

Bundle discount and free items

If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased.

Connected and Wi-Fi devices

Please make sure that all data has been removed and the device is no longer linked to any cloud account or to any other device so that we may accept the return of this product. If you decide to return a phone or device with a carrier contract, you are responsible for cancelling your service contract with the carrier, and for all carrier charges.

For more details or query. please write us on info@wegadgetize.com